Real Estate Agents Duties

Pre-Listing Activities

1. Make appointment with seller for listing presentation.
2. Send seller a written or e-mail confirmation of listing appointment and call to confirm.
3. Review pre-appointment questions.
4. Research all comparable currently listed properties.
5. Research sales activity for past 18 months from public records databases.
6. Research “Average Days on Market” for this property of this type, price range and location.
7. Review property tax information.
8. Prepare “Comparable Market Analysis” (CMA) to establish fair market value.
9. Research property’s ownership and deed type.
10. Research property’s record information for lot size and dimensions.
11. Research and verify legal description.
12. Research property’s land use coding and deed restrictions.
13. Research property’s current use and zoning.
14. Verify legal names of owner(s) in county’s public property records.
15. Prepare listing presentation package with above materials.
16. Perform exterior “Curb Appeal Assessment” of subject property.
17. Compile and assemble formal file on property.
18. Confirm current public schools and explain impact of schools on market value.
19. Review listing appointment checklist to ensure that all steps and actions have been completed.

  Listing Appointment Presentation

20. Give seller an overview of current market conditions and projections.
21. Present company’s profile and position or “niche” in the marketplace.
22. Present CMA results to seller, including comparable, sold, current listings and expired.
23. Offer pricing strategy based on professional judgment and interpretation of current market conditions.
24. Discuss goals with seller to market effectively.
25. Explain market power and benefits of Off line and On line marketing
26. Explain the work the brokerage and agent do “behind the scenes” and agent’s availability on weekends.
27. Explain agent’s role in taking calls to screen for qualified buyers and protect seller from curiosity seekers.
28. Present and discuss strategic master marketing plan.
29. Explain different agency relationships and determine seller’s preference.
30. Review and explain all clauses in Listing Contract and Addendum and obtain seller’s signature.

Once Property is Under Listing Agreement

31. Review current title information.
32. Measure interior room sizes.
33. Confirm lot size via owner’s copy of certified survey, if available. Note all unrecorded property lines, agreements, easements.
34. Obtain house plans, if applicable and available.
35. Review house plans and make copy.
36. Prepare showing instructions for buyers’ agents and agree on showing time window with seller.
37. Obtain current mortgage loan(s) information: companies and loan account numbers.
38. Verify current loan information with lender(s).
39. Check assumability of loan(s) and any special requirements.
40. Discuss possible buyer financing alternatives and options with seller.
41.  Review current appraisal, if available.
42. Research electricity availability and supplier’s name and phone number.
43. Calculate average utility usage from last 12 months of bills.
44. Research and verify city sewer/septic tank system.
45. Water system: calculate average water fees or rates from last 12 months of bills.
46. Water Tank & Pump: confirm Tank and Pump status,
47. Natural gas: research/verify availability and supplier’s name and phone number.
48. Verify security system, current term of service and whether owned or leased.
49. Verify if seller has transferable Termite Bond.
50. Research and verify flood risk area and zone.
51. Prepare detailed list of property’s “Inclusions and Conveyances with Sale.”
52. Compile list of completed repairs and maintenance items.
53. Send “Vacancy Checklist” to seller if property is vacant.
54. Explain benefits of homeowner warranty to seller.
55. Have extra key made
56. Invite other agent and Broker to view the Property
57. Verify if property has rental units involved. And, if so:
58. Make copies of all leases for retention in listing file.
59. Verify all rents and deposits.
60. Inform tenants of listing and discuss how showings will be handled.
61. Arrange for installation of Sale sign.
62. Review results of curb appeal assessment with seller and provide suggestions to improve saleability.
63. Review results of interior décor assessment and suggest changes to shorten time on market.
64. Take photos for Visual Tour, marketing brochure. 
65. Add property to remax.co.th active listings Site
66. Add property to all other websites
67. Provide seller with signed copies of Listing Agreement

Marketing the Listing

68. Coordinate showings with owners, tenants, and other Realtors®. Return all calls, weekends included.
69. Prepare mailing and contact list.
70. Generate mail-merge letters to contact list.
71. Order “Just Listed” or ”Exclusive Listing” or New on the Market” postcards.
72. Place marketing brochures in all company agent mail boxes.
73. Upload listing to company and agent Internet site, if applicable.
74. Mail Out “Just Listed” notice to all neighbourhood residents.
75. Provide marketing data to buyers coming through international relocation networks.
76. Submit ads to company's participating Internet real estate sites.
77. Follow up e-mails sent to buyers’ agents after showings.
78. Review weekly Market Study.
79. Discuss feedback from showing agents with seller to determine if changes will accelerate the sale.
80. Place regular weekly update calls to seller to discuss marketing and pricing.

The Offer and Contract

81.  Receive and review all offer to purchase contracts submitted by buyers or buyers' agents.
82. Evaluate offer(s) and prepare a “net sheet” on each for the owner for comparison purposes.
83. Counsel seller on offers. Explain merits and weakness of each component of each offer.
84. Contact buyers’ agents to review buyer’s qualifications and discuss offer.
85. Deliver Seller’s Disclosure to buyer’s agent or buyer upon request and prior to offer if possible.
86. Confirm buyer is pre-qualified by calling loan officer.
87. Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date.
88. When an Offer to Purchase Contract is accepted and signed by seller, deliver signed offer to buyer’s agent.
89. Deliver copies of fully signed Offer to Purchase Contract to seller.
90. Advise seller in handling additional offers to purchase submitted between contract and closing.
91. Assist buyer with obtaining financing, if applicable and follow-up as necessary.
92. Verify termite inspection ordered.

Tracking the Loan Process

93.  Confirm verifications of deposit and buyer’s employment have been returned.
94. Follow loan processing through to the underwriter.
95. Add lender and other vendors to in-house file so administrative staff can assist with the progress of sale if necessary.
96. Contact lender weekly to ensure processing is on track.

Home Inspection

97. Coordinate buyer’s professional home inspection with seller.
98. Review home inspector’s report.
99. Send all involved parties copies of the inspection report.
100. Explain seller’s responsibilities with respect to loan limits and interpret any clauses in the contract.
101. Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs.
102. Negotiate payment and oversee completion of all required repairs on seller’s behalf, if needed.

The Appraisal

103.  Schedule and/or coordinate appraisal.
104. Provide comparable sales used in market pricing to appraiser.
105. Assist seller in questioning appraisal report if it seems too low.

Closing Preparations and Duties

106. Contract is signed by all parties.
107. Coordinate closing process with buyer’s agent and lender.
108. Ensure all parties have all forms and information needed to close the sale.
109. Select location where closing will be held. Confirm closing date and time and notify all parties.
110. Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining death certificates.
111. Work with buyer’s agent in scheduling and conducting buyer’s final walk-thru prior to closing.
112. Research all tax’s, utility and other applicable prorations.
113. Receive and carefully review closing figures to ensure accuracy of preparation.
114. Request copy of closing documents from Land office.
115. Forward closing documents to absentee seller, as requested.
116. Coordinate this closing with seller's next purchase and resolve any timing problems.
117. Refer sellers to one of the best agents at their destination, if applicable.
118. Close out listing Folder.
119. Transfer listing to SOLD
120. Contact buyer after 1 month to make sure everything is okay